Keeping a commercial or industrial site running smoothly requires more than reactive callouts — it demands structured, proactive facilities support from a team that understands your environment. Enlighten provides flexible, professional Facilities Services packages that give businesses a single point of contact for essential building services, compliance, and day-to-day operational support.
Our service level agreements (SLAs) are designed to reduce downtime, streamline maintenance, and give duty-holders complete peace of mind. We cover a wide range of disciplines in-house, and for any specialist areas outside our scope, we rely on a trusted network of vetted subcontractors who meet the same high standards of workmanship, safety, and reliability that Enlighten is known for.
What Our Facilities Services Include
Every agreement is tailored, but common elements include:
- Electrical maintenance & compliance testing
Planned inspections, lighting care, EICRs, emergency lighting checks, remedial work. - Gas, plumbing & heating systems
Serviced through qualified and trusted partner contractors. - HVAC & ventilation systems
Filter changes, routine checks, and full servicing via reliable specialist partners. - Reactive fault response
Prioritised attendance for urgent electrical issues or building services failures. - Planned Preventative Maintenance (PPM)
Structured scheduling to minimise operational disruption and plan budgets effectively. - Site improvements & minor works
Lighting upgrades, additional power, data cabling, small-scale installations.
A Single Point of Responsibility
Instead of managing multiple contractors, chasing schedules, or dealing with inconsistent standards, Enlighten provides a streamlined approach: one team, one contact, one set of standards.
Where specialist skills are required — such as gas servicing, HVAC maintenance or fire system testing — we engage long-standing subcontractors who:
- are fully accredited in their discipline
- work regularly alongside our engineers
- understand the expectations of our clients
- deliver reliable results with professional documentation
This joined-up approach removes friction, simplifies communication, and keeps your facility compliant with all regulatory requirements.
We server in Sunderland, Newcastle, Durham & North East.
Why Businesses Choose Enlighten
- Tailored SLAs designed for industrial and commercial sites
- NAPIT-registered electrical and mechanical specialists as your primary point of support
- Trusted subcontractor network for gas, HVAC and other specialist areas
- Proactive maintenance strategies that reduce downtime
- Clear reporting, documentation and communication
- Family-run service with reliability and accountability since 2010